Pipes don't wait for daylight to fail, and our Sonoma dispatch team doesn't wait for morning to respond. We dispatch Sonoma units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Sonoma, CA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Sonoma roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Sonoma isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Sonoma, CA, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Sonoma, CA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Sonoma property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Sonoma call at a time.

The most expensive Sonoma restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Sonoma dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Sonoma teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Sonoma units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Sonoma, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Sonoma properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Sonoma crews are trained for exactly that protocol.
Every Sonoma job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Sonoma estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Sonoma, CA warehouse keeps drying equipment close, which typically puts a Sonoma tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Sonoma dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Sonoma crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Sonoma job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Sonoma work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Sonoma, CA, most Sonoma calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Sonoma job, not an add-on option.
Our Sonoma on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Sonoma team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Sonoma, including retail, restaurants, and office space.
Most Sonoma residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Sonoma significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Sonoma job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Sonoma crews cover that full radius.
Beyond Sonoma itself, our coverage extends across nearby zip codes, with additional Sonoma, CA crews available for large-scale or commercial losses. If your address falls inside or near Sonoma, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Sonoma, Sonoma, CAOne call gets you a Sonoma-based team, not a routed national queue.
Call +1-844-833-1325